Hostgator Review
HostGator established in 2002 in Boca Raton, Florida is one of the leading providers of shared dedicated and reseller web hosting today. Their popularity is on the rise and over 200000 domains are hosted on their server till date as per their official website. The philosophy of the company is to provide a reliable service, superior support and affordable pricing to businesses and individuals seeking quality shared reseller or dedicated web hosting solution.
Great packages, great pricing !!
Web hosting packages start at a monthly price of $6.95 which is to be paid yearly. The basic plan called “Hatchling” offered by this company gives 35GB disk space and 50GB bandwidth with 24x7 Support, Instant Backup and free/instant set up. The package also includes 99.5% guaranteed uptime and a 30 day money back deal. The other plans include:
1. “Baby” that offers 5GB disk space and 75 GB bandwidth at a monthly price of $9.95
2. “Swamp” that offers 10GB disk space and 100 GB bandwidth at a monthly price of $14.95
3. “Semi dedicated” that offers 25 GB disk space and 500GB bandwidth at a monthly price of $74.95.
Reseller Packages
HostGator has five reseller hosting packages viz. Aluminium, Copper, Silver, Gold and Diamond. The disk space varies from 5GB to 20 GB and bandwidth varies from $24.95 to $99.95 per month for the various packages payable yearly. In these packages you can create unlimited domain, sub domain, POP3 mail accounts, My SQL databases and FTP accounts.
Dedicated server Packages
Prices for dedicated servers start from $174 for the basic package till $374 for the Pro (most powerful package). There are other hosting companies that are providing cheaper options. Hence the price for dedicated servers charged by this web site seems a bit too high.
Domain and other features
In case you opt for the HostGator’s “Hatchling” plan you are entitled to 1domain, 20 sub domain and 20 FTP accounts. But in case of other plans there is no such restriction what-so-ever.
The company also offers POP3 mail accounts, unlimited mail and domain forwarding, CGI, PHP 4 or 5, Perl, My SQL, Shared SSI and loads of other features. Moreover the control panel provided by them is the best in the industry and has over 52 scripts that can be installed in a click of the mouse. The control panel features include instant blogs, instant counters, instant portals, instant forums, web based file manager etc.
Uptime
HostGator guarantees 99.5% uptime for the basic Hatchling plan and 99.9% uptime guarantee for the other plans. It places your website in Planet Data Center in Dallas, Texas (USA). It has a CISCO network boasting 10 backbone providers. Average uptime is 99.902% based on 8145 successful and 8 failed checks.
Customer Support
HostGator provides 24x7 reliable support services. They entertain customer queries by way of phone, e-mail or fax. Usual time taken is 15-20 minutes and difficult queries take a bit more time. The behavior of support staff needs a special mention. They are polite, enlightened people who are not rude to even a bad customer. Thus awesome technical support at a reasonable price is what keeps it ahead of its competitors. Its prompt customer service gives a customer satisfaction rating of 84%.
They also provide Flash tutorials on how to do different things with Cpanel and also how to create mail account or change DNS servers etc as some people need for help than what is provided in FAQs.
HostGator also has an interactive online forum where customers scattered across the world can share views, reviews and express opinions.
Site Administration
HostGator has an adequate site administration with 558 links to the site. Its sign up process is also easy and less time consuming. It takes around 20-30 minutes to get your account active after you have made the payment.
HostGator has achieved success in such a short span by dint of its performance, speed and service. It can be recommended to those who are planning to have a website for the first time or looking for a change over of host. You can get the best deal at a reasonable price from HostGator. The company’s commitment to provide the best hosting services backed by prompt support at an affordable price are what help it to ‘eat up the competition’ in today’s highly aggressive market. It is highly suitable for Linux based shared and reseller hosting services.
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